Quality Excellence for a Sustainable Tomorrow
“Excellence in Hospitality Sector”

Performance First... Acknowledgement Follows
- Integrated...... from Business Strategy to Sustainable Services
- Gemba Oriented... Checks for existence and effectiveness of deployment
- Acknowledges and Respectful of all streams of excellence.
- Actionable Report...within a week of Assessments

What makes it special?
- QuEST is a premier program of facilitating service excellence with a firm rooting in the Kaizen ideology.
- It is for those seeking to implement an effective and a sustainable Continuous Improvement program in their organisations.
- Has been there and done that …and is now advising clients on where and how to consolidate their efforts for better benefit.